Privacy Policy
Effective Date: June 30, 2025
Welcome to Otterly Good Studio.
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.otterlygoodstudio.com.
Please read this policy carefully to understand how we handle your personal data.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (e.g., credit card details)
1.2 Non-Personal Information
We may also collect non-personal information about you, including:
- Browser type
- Device type
- IP address
- Browsing behavior (e.g., pages viewed, links clicked)
2. How We Use Your Information
2.1 To Process Orders
- Managing and processing orders
- Shipping products
- Processing payments
2.2 To Improve Our Services
- Enhancing website experience
- Analyzing usage and trends
- Improving customer support
2.3 To Communicate
- Sending purchase-related updates
- Sending promotional materials and newsletters (with your consent)
- Responding to customer inquiries
3. Data Protection
3.1 Security Measures
We protect your personal information through various security measures, including SSL encryption, secure servers, and restricted data access.
3.2 Data Retention
We keep personal information only for as long as needed to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
4. Sharing Your Information
4.1 Third-Party Services
We may share your information with third-party service providers who assist in operating our website, conducting business, or serving you. These providers must keep your information confidential and secure.
4.2 Legal Requirements
We may disclose your information when legally required, such as to comply with a subpoena, or when necessary to protect our rights, your safety, or others' safety.
5. Your Rights
5.1 Access and Update
You can access and update your personal information through your account or by contacting us.
5.2 Opt-Out
You can opt out of promotional emails by using the unsubscribe link or contacting us directly.
5.3 Data Deletion
You can request data deletion by contacting us. We'll delete your data unless legally required to retain it.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and understand visitor origins. You can control cookie settings in your browser.
7. California Privacy Rights (CCPA/CPRA)
If you're a California resident, you have these rights under the CCPA and CPRA:
- Right to Know: Request information about collected personal data and its use
- Right to Delete: Request personal information deletion
- Right to Correct: Request correction of inaccurate information
- Right to Opt-Out of Sale or Sharing: We don't sell or share your data for cross-context advertising. You'll have opt-out rights if this changes
- Right to Non-Discrimination: Exercise your rights without discrimination
To exercise these rights, contact us at [email protected].
8. GDPR Notice for EU/EEA Users (If applicable)
EU/EEA residents have these GDPR rights:
- Right to access your personal data
- Right to rectification or erasure
- Right to restrict or object to processing
- Right to data portability
- Right to lodge a complaint with authorities
We process your data based on consent, contractual necessity, legal obligations, or legitimate business interests.
9. Children's Privacy
Our services aren't meant for children under 13. We don't knowingly collect their data and will delete it immediately if discovered.
10. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Updates will appear on this page with a new effective date.
11. Contact Us
For questions about this Privacy Policy, contact us at:
- Email: [email protected]
- Address: 123 Studio Lane, San Diego, CA 92101 (update this with your real address)