Terms of Service
Effective Date: June 30, 2025
Welcome to Otterly Good Studio ("we," "our," "us"). By accessing or using our website at www.otterlygoodstudio.com (the "Site") or purchasing our services, you agree to these Terms of Service ("Terms").
If you do not agree to these Terms, please do not use our Site or services.
1. Services
Otterly Good Studio offers creative services including but not limited to:
- Graphic Design
- Web Design and Development
- Branding and Visual Identity
- UI/UX Design
- Digital Assets and Templates
All services are described on our Site or in custom client proposals.
2. Eligibility
By using our Site or services, you confirm that:
- You are at least 18 years old
- You have the legal authority to enter into this agreement
- You will use the Site in accordance with all applicable laws
3. Orders, Payments, and Billing
3.1 Pricing and Quotes
Prices for services are listed on the Site or provided through a formal proposal. Custom work requires a detailed estimate and approval before work begins.
3.2 Deposits and Final Payment
A non-refundable deposit is required to begin a project. The remaining balance is due upon final delivery unless specified otherwise in the contract.
3.3 Late Payments
Invoices not paid within 14 days of the due date will incur a 10% monthly late fee. We reserve the right to pause or cancel work on overdue accounts.
4. Revisions and Delivery
We provide a set number of revisions as specified in your service agreement or proposal. Additional revisions may incur extra fees.
Final deliverables will be provided in industry-standard file formats (e.g., .PDF, .PNG, .HTML, etc.).
5. Intellectual Property
5.1 Client Ownership
Upon full payment, you own the final deliverables. We reserve the right to display completed projects in our portfolio unless otherwise agreed.
5.2 Studio Assets
We retain ownership of all pre-existing materials, templates, and processes used in creating the deliverables.
6. Cancellations & Refunds
You may cancel a service before work begins for a full refund (minus processing fees). For work already in progress, only the unused portion of your payment may be refunded, at our discretion.
We reserve the right to cancel services for Terms violations, non-payment, or abuse.
7. Limitation of Liability
To the fullest extent permitted by law, Otterly Good Studio is not liable for any indirect, incidental, special, or consequential damages arising from the use of our services or Site.
Our total liability for any claim arising from these Terms is limited to the amount you paid for the relevant service.
8. Disclaimers
All services are provided "as-is" without warranties of any kind, either express or implied. We do not guarantee specific business results from using our creative services.
9. Privacy and Data
Your use of our Site is also governed by our Privacy Policy, which explains how we collect and use your data. You agree to the terms in our Privacy Policy.
10. Governing Law
These Terms are governed by and construed according to the laws of the State of California, United States. Any disputes will be resolved in the courts of San Diego County, California.
11. Changes to Terms
We may update these Terms periodically. The latest version will always be posted on this page with the effective date. Continued use of our Site or services after changes indicates acceptance of the revised Terms.
12. Contact Us
If you have any questions about these Terms, please contact us:
- Email: [email protected]
- Address: 123 Studio Lane, San Diego, CA 92101 (update with your actual business address)